Get In Touch With Us

Before you get in touch

Do not use this page for an emergency

Nobody is watching this inbox minute by minute, so do not write to us about something happening right now. For anyone who is unresponsive, having a seizure that will not stop, struggling to breathe, bleeding severely, or showing stroke signs,call 911 immediately. Do not wait for a reply to this form or call the clinic first. Call 911 if the condition is life-threatening or travel is unsafe.

For other urgent needs when the person is stable and can travel safely, seek prompt ER evaluation. These may include a fever of 100.4°F or higher in a baby under three months, a cut that will not stop bleeding, a head injury, worsening abdominal pain, or an allergic reaction. Walk in or call (713) 660-0001. Bellaire ER is open 24 hours a day and no appointment is needed.

What to bring if you walk in

Come without any of it rather than delay. If it is within reach, it speeds the visit up:

• Photo ID and your insurance card
• Your medication list with doses, or the bottles themselves
• Allergies, and what each reaction actually was
• Whether you take a blood thinner, plus any recent surgery or procedure
• For a child: current weight, and what and when they last ate or drank
• The name and number of your regular doctor or specialist
• Any recent imaging, test results or discharge paperwork you already have

What the phone is better for than the form

Call (713) 660-0001 and say what you need. Billing questions, a statement you have already received, and medical records requests are all handled by phone rather than through this form, because they need identity checks the form cannot do. Careers, facility information, and media or business inquiries are exactly what the form is for. Choose the matching reason so staff can understand your inquiry.

Insurance questions we can and cannot answer

Coverage and patient responsibility depend on your plan and your claim. Bellaire ER is a licensed freestanding emergency room that accepts most major insurance and bills your insurer directly; your plan decides whether it processes the visit as in-network or out-of-network, and for emergency services federal law caps your cost sharing at in-network amounts and bars balance billing, while your deductible, copay and coinsurance still apply. We can explain our charges and the facility notice. Only your plan can tell you how a specific claim will be processed. That is the member services number on your insurance card. Read thefacility notice andhow insurance works here for the detail, and never delay emergency care to settle payment first.